PIN retrieval
Several people have asked about the PIN retrieval feature that was supposed to come with the last upgrade to Millennium. I spent time trying to configure it in staging (http://www.infosoup.org:2082) - it's still up, if you'd like to see it, just go to the My Account page - but there are some problems with III's implementation of this feature so I haven't moved it over to the live version of InfoSoup. We have a call in to Innovative to see if they can resolve the issues I found, but I haven't heard anything back from them.
We know this feature would be incredibly helpful to all of you and to your patrons, so we will pursue making this work as soon as Innovative can resolve the issues we reported.
Thanks for your patience!
Beth