We discussed the PIN retrieval feature I mentioned in this post at the AAC meeting today. Innovative has not responded to the call we put out at the beginning of September. The consensus at AAC was that this feature is important to us and our patrons, so we should implement it regardless of the problems that exist with it (mainly with display problems). I will add some requested text to the form and will remove duplicated buttons and text (a temporary fix I came up with) as discussed.
For those of you who weren't at AAC today, please take a look at it again in staging on the My Account page and let me know what you think. If you don't see any problems with using it as is, I'll make it live in the next few weeks.
Thanks,
Beth