Bounced emails arriving tomorrow - with a different format
Innovative has been unable to fix our bounced emails, so I have made a
change that should fix the problem. Starting tomorrow, your library
will again receive bounced emails. However, the emails may look
different.
It's possible, depending on how your email client is configured, that the original text of the notice may come through as an attachment, rather than in the body of the email. If you have problems opening the attachment, or simply cannot find the information you need to edit the patron's record, please call or email me. Please do not forward the email on to me, but leave it in your email account.
Additionally, you may find that you receive more bounced emails than before. Previously, Charles was able to remove the type of bounced emails that were merely a notification that the email system had been trying to contact someone. Now, I expect that you will start receiving these.
The advantage to this new system is that it does not involve using a separate script. If it works for everyone, I would suggest that we continue using it. However, if you have problems with the bounced emails, or feel strongly that you'd preferred our previous method, please let me know.
It's possible, depending on how your email client is configured, that the original text of the notice may come through as an attachment, rather than in the body of the email. If you have problems opening the attachment, or simply cannot find the information you need to edit the patron's record, please call or email me. Please do not forward the email on to me, but leave it in your email account.
Additionally, you may find that you receive more bounced emails than before. Previously, Charles was able to remove the type of bounced emails that were merely a notification that the email system had been trying to contact someone. Now, I expect that you will start receiving these.
The advantage to this new system is that it does not involve using a separate script. If it works for everyone, I would suggest that we continue using it. However, if you have problems with the bounced emails, or feel strongly that you'd preferred our previous method, please let me know.
