Patrons cannot change hold pickup locations

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Patrons are experiencing problems changing the hold pickup locations on their holds. The problem appears to be intermittent - it may be working for one patron while it isn't working for another.  We've placed a call with Innovative to work on the problem. 

In the meantime, we haven't experienced (or had reported) any problems with staff changing hold pickup locations in the Millennium client.  If a patron reports this problem, you should still be able to make this change for them in the client.

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This page contains a single entry by GM published on April 6, 2009 3:41 PM.

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