Problems in the Millennium Client

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We're still dealing with several problems in the Millennium client, most likely related to the upgrade to 2009B.  Innovative is aware of these, and is working on them.  Here are the issues most likely to be affecting your library.  (More details are available in the OWLSnet Manual at http://owlsnetmanual.pbworks.com/New-Releases-and-Upgrades.)

  • Libraries are experiencing periodic freezing when accessing item or bibliographic records.  The update today was installed in an attempt to fix this problem.
  • My Lists has stopped working at least three times since the upgrade.  No data was lost as far as we can tell, but we're not sure why it keeps stopping.
  • Several libraries have reported that there have been times they were unable to access their paging lists in Millennium Notices.  They received an error message of "Failed to retrieve information from the database.
If you experience these problems, or other problems with Millennium or InfoSoup, please contact the OWLS office.

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This page contains a single entry by GM published on June 16, 2010 11:51 AM.

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