Scheduled maintenance, Saturday March 5, 5:15 PM

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Starting at 5:15 PM on Saturday, March 5, the OWLSnet network will be unavailable for about an hour, as it undergoes scheduled maintenance.

During this time, access to all OWLSnet online services will be unavailable
from both inside and outside of OWLSnet member libraries.  This includes, but is not limited to:
  • InfoSoup
  • Millennium
  • OWLSnet hosted web sites
  • OWLS and NFLS email
  • Wireless library service
Once the work is complete, all access from within the OWLSnet libraries should be completed restored.  However, access to some of the OWLSnet online resources from outside of the OWLSnet libraries may take longer (possibly overnight) as the changes will need time to propagate through the Internet.

Libraries who are open on Sunday, March 6th, have received special instructions on how to report issues to Dave Bacon.

On Sunday, after the work has been completed, if a few of your patrons are have trouble accessing InfoSoup, restarting their computer, or asking the patron to clear their web browser's cache is likely to resolve the problem.  The following link provides detailed instructions on how to clear the cache memory on most current web browsers.

http://www.wikihow.com/Clear-Your-Browser's-Cache

If your library is not open on Sunday, but you would like to report an issue, please feel free to email Dave Bacon at his OWLS email address. 

About this Entry

This page contains a single entry by GM published on March 2, 2011 10:18 AM.

Email Notices Sign Up on InfoSoup was the previous entry in this blog.

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