Computers: June 2009 Archives

Some patrons are reporting that InfoSoup is no longer prompting them to remember their barcode and PIN.  We're still working on this, but here's what we believe so far.

• It started when we installed SSL on the InfoSoup server, in preparation for Ecommerce.
  
• It's only happening in Internet Explorer 8 - previous versions of Internet Explorer and Firefox are unaffected.
• Lots of people are experiencing this problem with IE 8, on lots of different websites.
• It's only happening with the XP Operating system - Vista OS computers do not seem to be affected.

We haven't found a fix for this yet - the only fixes that we've seen recommend editing the registry, and other invasive procedures. 

For patrons who are experiencing this, our recommendation right now is to consider using another browser.