InfoSoup: April 2009 Archives
On Thursday, April 16th, Innovative announced the latest release - 2009A. Release 2009 will be split into two releases, with 2009A becoming available in May, and 2009B coming out in the fourth quarter of 2009.
Most of release 2009A is related to architectural changes, and maintenance and bug fixes. Of the most interest to OWLSnet libraries will be the added feature to display the last four patrons who checked out an item. Once we upgrade to 2009A, we will be able to turn on this new functionality.
This release also includes a new interface for AirPac, which is a product that enhances the use of InfoSoup on mobile internet devices. This product will be purchased as a result of an LSTA grant.
At the next AAC meeting, we'll plan to discuss an implementation timeline for this latest release.
Most of release 2009A is related to architectural changes, and maintenance and bug fixes. Of the most interest to OWLSnet libraries will be the added feature to display the last four patrons who checked out an item. Once we upgrade to 2009A, we will be able to turn on this new functionality.
This release also includes a new interface for AirPac, which is a product that enhances the use of InfoSoup on mobile internet devices. This product will be purchased as a result of an LSTA grant.
At the next AAC meeting, we'll plan to discuss an implementation timeline for this latest release.
The InfoSoup searching problem has been fixed. In an attempt to fix a previous problem (sorting options for keyword searches had disappeared a few weeks ago), Innovative made a change to our server which caused the searching problem.
That change has been removed and author, title, subject and keyword searches should now all work (and sort) correctly. If you do experience any further problems, please contact the OWLS office as soon as possible.
That change has been removed and author, title, subject and keyword searches should now all work (and sort) correctly. If you do experience any further problems, please contact the OWLS office as soon as possible.
We are experiencing problems with Author, Title and Subject searching in InfoSoup. Any searches that result in multiple entries seem to be returning a blank page. A call was placed to Innovative last night - we will keep you updated on the progress.
In the meantime, Keyword searching appears to be unaffected. Also, as of this morning, sorting is now working on the main Keyword results page, so we'd encourage you to use keyword searching until this problem is resolved.
(It does not appear that the broken title/author/subject searches are related to the fixes on the keyword search page.)
In the meantime, Keyword searching appears to be unaffected. Also, as of this morning, sorting is now working on the main Keyword results page, so we'd encourage you to use keyword searching until this problem is resolved.
(It does not appear that the broken title/author/subject searches are related to the fixes on the keyword search page.)
Patrons are experiencing problems changing the hold pickup locations on their holds. The problem appears to be intermittent - it may be working for one patron while it isn't working for another. We've placed a call with Innovative to work on the problem.
In the meantime, we haven't experienced (or had reported) any problems with staff changing hold pickup locations in the Millennium client. If a patron reports this problem, you should still be able to make this change for them in the client.
In the meantime, we haven't experienced (or had reported) any problems with staff changing hold pickup locations in the Millennium client. If a patron reports this problem, you should still be able to make this change for them in the client.
We are having a sorting problem with InfoSoup. The sort by option no longer displays on keyword search results page. For example, if you do a keyword search for Science and Dinosaurs, you cannot change from the default relevance sort to a date or title sort. (The sorting options are available on the Full Record display - although they shouldn't be.)
We've opened a call with Innovative, and asked them to put a high priority on the call. In the meantime, to sort keyword word searches by date or title, click on the Modify Search button, which will take you to the Advanced Keyword search page. The Sort By drop-down gives you the ability to sort by date, title or relevance.
We've opened a call with Innovative, and asked them to put a high priority on the call. In the meantime, to sort keyword word searches by date or title, click on the Modify Search button, which will take you to the Advanced Keyword search page. The Sort By drop-down gives you the ability to sort by date, title or relevance.
Friday afternoon, April 3rd, InfoSoup started running very slowly. We worked with Innovative to troubleshoot the problem. For a while, cover art was turned off, as we tried to find out what was causing the problem. Cover art has been restored, and the system now appears to be running at its normal speed.
We will continue working with Innovative to come up with a permanent fix to the problem. If you experience extreme slowness working with InfoSoup, please contact OWLS as soon as possible.
We will continue working with Innovative to come up with a permanent fix to the problem. If you experience extreme slowness working with InfoSoup, please contact OWLS as soon as possible.
