InfoSoup: June 2009 Archives
As you may have heard, ProQuest will no longer be a part of BadgerLink
after July 1st and thus we will no longer have access to Proquest
Newspapers, Ethnic NewsWatch, and the Wisconsin Newsstand. Evan has posted
a note on InfoSoup Research Tools page regarding this.
On the plus side, the new BadgerLink contract has many new resources from EBSCO. Although the contract begins on July 1st, these resources are already showing up in our EBSCO account. Go to http://0-search.ebscohost.com.www.infosoup.org and take a look. Of great interest to OWLSnet libraries will be the addition of Auto Repair Reference Center, NoveList, and Consumer Health Complete! Other major additions include the Science, History, and Literary Reference Centers.
We've highlighted some of these new resources on the InfoSoup Research Tools page. This page is a work in progress - Evan will continue to work on this after he returns from vacation. Future plans include reorganizing the research tools page, and providing direct links to many of these resources.
-From Evan and Gerri
On the plus side, the new BadgerLink contract has many new resources from EBSCO. Although the contract begins on July 1st, these resources are already showing up in our EBSCO account. Go to http://0-search.ebscohost.com.www.infosoup.org and take a look. Of great interest to OWLSnet libraries will be the addition of Auto Repair Reference Center, NoveList, and Consumer Health Complete! Other major additions include the Science, History, and Literary Reference Centers.
We've highlighted some of these new resources on the InfoSoup Research Tools page. This page is a work in progress - Evan will continue to work on this after he returns from vacation. Future plans include reorganizing the research tools page, and providing direct links to many of these resources.
-From Evan and Gerri
When patrons create an OverDrive account, OverDrive uses the patron's barcode as the record number. This means that when a patron gets a replacement barcode, they can no longer access their original OverDrive patron acount.
This won't affect materials already downloaded, but does prevent access to a patron's holds and wish lists. If this happens to one of your patrons, you can send Evan the patron's name, their old library barcode and their new library barcode. He'll contact OverDrive and have them transfer the data from the old patron barcode to the new patron barocode.
--From Evan and Gerri
This won't affect materials already downloaded, but does prevent access to a patron's holds and wish lists. If this happens to one of your patrons, you can send Evan the patron's name, their old library barcode and their new library barcode. He'll contact OverDrive and have them transfer the data from the old patron barcode to the new patron barocode.
--From Evan and Gerri
We believe that most of the security issues with InfoSoup (related to the installation of SSL on the server) have been resolved. However, there are two issues remaining. If you are experiencing any security issues other than the issues listed below, please let me know.
- Do you want to view only the webpage content that was delivered securely?
This message (with slight variations) appears in Internet Explorer only, when logged into My Account. It is triggered by clicking on the cover art, either from the brief list display, or from a full record.
We are working with Bookletters to resolve this issue. In the meantime, it is completely safe to display both secure and non-secure content. - Back to Catalog button produced either Proxy error: Error reading from remote server OR blank page
This problem occurs in both Internet Explorer and in Firefox, when logged into My Account. It is triggered by a series of steps. First, click on the title of an item that you currently have checked out or on hold. Then, in the full record, click on a Webbridge link, such as Amazon. (The Webbridge links are in the orange dashed box to the right of the full record display.) When you click Back to Catalog to return to InfoSoup, Firefox returns a blank page, and Internet Explorer returns a proxy error.
We've reported this issue to Innovative. It is a known issue, and their Software Engineering department is working on it. In the meantime, you can click on the back arrow to get back to InfoSoup.
A number of libraries have reported frequent popup messages on their catalog PCs. The messages read, "Revocation information for the security certificate
for this site is not available. Do you want to proceed?"
Thanks to quick and detailed reporting from the Waupaca, Clintonville and Kewaunee libraries, we believe we've fixed the problem. The catalog PCs may need to be restarted in order for the change to take effect, but there is no need to update the computers, or remove security software.
If you continue to experience problems after restarting the catalog PCs, please let me know.
Thanks to quick and detailed reporting from the Waupaca, Clintonville and Kewaunee libraries, we believe we've fixed the problem. The catalog PCs may need to be restarted in order for the change to take effect, but there is no need to update the computers, or remove security software.
If you continue to experience problems after restarting the catalog PCs, please let me know.
Some patrons are reporting that InfoSoup is no longer prompting them to remember their barcode and PIN. We're still working on this, but here's what we believe so far.
For patrons who are experiencing this, our recommendation right now is to consider using another browser.
- It started when we installed SSL on the InfoSoup server, in preparation for Ecommerce.
- It's only happening in Internet Explorer 8 - previous versions of Internet Explorer and Firefox are unaffected.
- Lots of people are experiencing this problem with IE 8, on lots of different websites.
- It's only happening with the XP Operating system - Vista OS computers do not seem to be affected.
For patrons who are experiencing this, our recommendation right now is to consider using another browser.
