InfoSoup: June 2010 Archives

Problems in the Millennium Client

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We're still dealing with several problems in the Millennium client, most likely related to the upgrade to 2009B.  Innovative is aware of these, and is working on them.  Here are the issues most likely to be affecting your library.  (More details are available in the OWLSnet Manual at http://owlsnetmanual.pbworks.com/New-Releases-and-Upgrades.)

  • Libraries are experiencing periodic freezing when accessing item or bibliographic records.  The update today was installed in an attempt to fix this problem.
  • My Lists has stopped working at least three times since the upgrade.  No data was lost as far as we can tell, but we're not sure why it keeps stopping.
  • Several libraries have reported that there have been times they were unable to access their paging lists in Millennium Notices.  They received an error message of "Failed to retrieve information from the database.
If you experience these problems, or other problems with Millennium or InfoSoup, please contact the OWLS office.

R2009B enhancement: My Lists

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R2009b includes a number of enhancements to My Lists in InfoSoup. 
  • It's now much easier to add an item to a list from the full record. 
  • Lists can be renamed
  • Items can be moved from one List to another.
More information is available in the OWLSnet manual at http://owlsnetmanual.pbworks.com/My-Lists.  (Username and password are required to log in.)

Millennium R2009B update complete!

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At 5:30 PM, Tuesday June 8, the InfoSoup server was upgraded to Millennium R2009B.  The upgrade took about an hour, and almost everything appears to be working well.  (The one exception is High Demand Holds.  Not only was it mysteriously renamed, it also doesn't work.  A call has been placed with Innovative.) Note:  As of June 9, High Demand Holds is working, although it's still named Hold Thresholds. 

If you want to know more about this release, a R2009B page has been created in the OWLSnet manual. You can use it to see what enhancements are coming, or might be possible, and to view the status of any problems we've encountered with the new release.  

About this Archive

This page is a archive of entries in the InfoSoup category from June 2010.

InfoSoup: May 2010 is the previous archive.

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