Network News

Logging into Millennium on Tuesday, Aug 31 will take a little longer

Mon, 30 Aug 2010 09:31:27 -0600

On the evening of August 30, Innovative will be updating the Millennium server to R2009B 1.1. There will be no downtime, but the first time after the update, the Millennium client will download new jar files.

For most OWLSnet libraries, the new jar files will be downloaded on Tuesday, August 31st.

Change in the Millennium display of items In Transit

Tue, 24 Aug 2010 11:49:40 -0600

The next time you log into Millennium, you may notice a small change in the display of items In Transit. Items that are going home still display as In Transit, but items that are going to another library to fill a hold now display as In Transit (Hold).

This is a relatively new display option that's available to us. Let me know what you think of it!

Changes in OWLSnet Directory

Mon, 23 Aug 2010 10:23:14 -0600

If you're printing out the OWLSnet Directory, the following pages have changed and should be updated:

*Page 14 LEN Lena Public Library - Staff (new director) and Contacts lists have been updated.

*Page 19 OCO Farnsworth Public Library - Staff and Contacts lists have been updated.

Changes in OWLSnet Directory

Wed, 18 Aug 2010 10:42:10 -0600

If you're printing out the OWLSnet Directory, the following pages have changed and should be updated:

*Page 3 APL Appleton Public Library - Staff and Contacts lists have been updated.

*Pages 14 and 16 KIM/LIT Kimberly and Little Chute Library - Contacts list has been updated.

*Page 15 LEN Lena Public Library - Hours have been updated.

*Page 19 OCF Oconto Falls Community Library - Contacts list has been updated.

*Page 21 ONE Oneida Community Library - Contacts list has been updated.

Changes in OWLSnet Directory

Wed, 14 Jul 2010 08:48:08 -0600

If you're printing out the OWLSnet Directory, the following page has changed and should be updated:

*Page 17 MRT Stephenson Public Library - Contacts list has been updated.

Problems in the Millennium Client

Wed, 16 Jun 2010 11:51:38 -0600

We're still dealing with several problems in the Millennium client, most likely related to the upgrade to 2009B. Innovative is aware of these, and is working on them. Here are the issues most likely to be affecting your library. (More details are available in the OWLSnet Manual at http://owlsnetmanual.pbworks.com/New-Releases-and-Upgrades.)

Libraries are experiencing periodic freezing when accessing item or bibliographic records. The update today was installed in an attempt to fix this problem.
My Lists has stopped working at least three times since the upgrade. No data was lost as far as we can tell, but we're not sure why it keeps stopping.
Several libraries have reported that there have been times they were unable to access their paging lists in Millennium Notices. They received an error message of "Failed to retrieve information from the database.

If you experience these problems, or other problems with Millennium or InfoSoup, please contact the OWLS office.

R2009B enhancement: My Lists

Tue, 15 Jun 2010 17:10:58 -0600

R2009b includes a number of enhancements to My Lists in InfoSoup.

It's now much easier to add an item to a list from the full record.
Lists can be renamed
Items can be moved from one List to another.

More information is available in the OWLSnet manual at http://owlsnetmanual.pbworks.com/My-Lists. (Username and password are required to log in.)

Wednesday or Thursday there will be new jar files to download

Tue, 15 Jun 2010 13:18:03 -0600

Tomorrow, June 16, Innovative will be installing a few updates to our system. These updates are intended to address a problem we're experiencing with the Millennium client stalling for a few seconds when attempting to access an item record.

There will be no downtime required for this update, and there should be no impact on performance. However, after the update, the Millennium client will need to download new jar files the first time a library logs in on each computer.

Just wanted you to know!

Changes in OWLSnet Directory

Tue, 15 Jun 2010 11:30:31 -0600

If you're printing out the OWLSnet Directory, the following page has changed and should be updated:

*Page 14 LEN Lena Public Library - Mandy's name has changed

Hold pickup slips and transit slips may not print correctly

Wed, 09 Jun 2010 09:31:51 -0600

After the upgrade to R2009b, you may find that your printers are not working properly while printing holdshelf slips and transit slips. If so, resetting the printer settings in Millennium for these slips should solve the problem. Instructions to configure your printer settings are in the OWLSnet manual at:

http://owlsnetmanual.pbworks.com/Using-Print-Templates

Accessing the manual requires the extranet login and password. Please call the OWLS office you have any questions.

-Laura

Clear Holdshelf (don't just View and Print)

Wed, 09 Jun 2010 09:24:47 -0600

Because of the upgrade, there is now a VIEW button in Clear Holdshelf along with the CLEAR button.

The procedure for clearing the holdshelf has not changed; to clear the holdshelf, you must click the CLEAR button. While the VIEW button is the default, you will still have to choose the CLEAR button to clear your holdshelf.

Choose CLEAR, not VIEW.

The VIEW button allows staff to view the items ready to be cleared from the holdshelf before actually clearing it. When you click on View, you will get a summary and a list of items ready to be cleared. You can view more information about the hold by selecting a hold and then right clicking or clicking on the Hold Detail button. Please contact me if you have any questions.

Millennium R2009B update complete!

Tue, 08 Jun 2010 19:32:16 -0600

At 5:30 PM, Tuesday June 8, the InfoSoup server was upgraded to Millennium R2009B. The upgrade took about an hour, and almost everything appears to be working well. (The one exception is High Demand Holds. Not only was it mysteriously renamed, ~~it also doesn't work. A call has been placed with Innovative.~~) Note: As of June 9, High Demand Holds is working, although it's still named Hold Thresholds.

If you want to know more about this release, a R2009B page has been created in the OWLSnet manual. You can use it to see what enhancements are coming, or might be possible, and to view the status of any problems we've encountered with the new release.

Changes to OWLSnet Directory

Tue, 08 Jun 2010 17:35:16 -0600

If you're printing out the OWLSnet Directory, the following page has changed and should be updated:

*Page 17 MAT Mattoon-Hutchins Community Library - Hours have been updated.

Acquisitions prep for upgrade to Millennium R2009B

Thu, 20 May 2010 11:34:30 -0600

Prior to the upgrade to Millennium R2009B on Tuesday, June 8 at 5:30 PM, libraries who use Millennium Acquisitions will need to completely close out their acquisitions processes.

By noon that day, please make sure that:

There are no suspended invoices
All invoices have been posted
All electronic invoices have been processed
The fund activity report has been printed
The payment history file has been cleared

If you have questions about any of these things, please call or email Gerri Moeller at the OWLS office.

Millennium upgrade to R2009B

Thu, 20 May 2010 11:33:05 -0600

OWLSnet is planning to upgrade to Millennium R2009B on Tuesday, June 8 at 5:30 PM.

At 5:30, we'll ask everyone to log out of Millennium, and will start the upgrade. Millennium and InfoSoup will be unavailable during this time.

Once the upgrade is complete, which we expect to take about an hour, we'll send out an announcement, and libraries will be free to log in. Logging in will take a bit longer than usual, as new files will be downloaded from the server. OWLS staff will work with libraries who've used offline circulation to process these transactions.